MGMSUPERSTAR - Training

TRAINING

USDA Professional Standards Training and

Tailored Training Designed to Meet the Needs of Your Team

THIS IS NOT YOUR MOMMA’S TRAINING.

Don’t expect to sit back and watch.

MGM will Motivate and Educate as
Audiences Participate.

MGM’s TRAININGS ‘STICK’

They’re Practical,
Simple to Understand,
Tailored To Your Participants,
Repetitive, Repetitive, Repetitive,
Always Touch the Heart to Change The Mind,
Easy to Implement.

Participants are expected to Take Action and Implement Training immediately.

ALL TRAINING CAN BE DELIVERED IN-PERSON OR VIRTUALLY

Don’t expect to sit back and watch.

For more than 30 years, professionals from all industries and experience levels have sought MGM’s Training to learn real-world best practices and solutions. Participants experience and learn transformational training techniques.

CEU Approved

The School Nutrition Association (SNA) has approved MGM’s Training/Education Programs for
SNA Continuing Education Unit(s) CEU’s

#1 Rated School Nutrition USDA Professional Standards TRAINER

MGM’S TRAINING TOPICS

MGM Always Customizes to Your Audience
MGM Most Popular TRAINING Topics:

Customer Service.
Leadership.
Innovation & Change.
Hiring & Staffing.
Communication Skills.
Presentation Skills for Leaders.


	CUSTOMER SERVICE FOR KIDS USDA PROFESSIONAL STANDARDS TRAINING Meets USDA Professional Standards Training Requirements: Key Area 4 \|4000 Communication & Marketing \|4130 Customer Service CUSTOMER SERVICE FOR KIDS~ SUMMARY: PURPOSE: To Create Exceptional Customer-Centered School Nutrition Programs using the Model of the World-Class Customer Service Provider Disney. This Content Driven yet Fun-Filled Training Course Focuses on the Primary Customer: The Kids (The Students ‘Our Guests’). The main goal is to SHIFT the School Nutrition Team Members (SNT) perception from being ‘small picture’ Task Oriented to being ‘Big Picture’ Customer-Centered with Heart.


	INTERNAL CUSTOMER SERVICE USDA PROFESSIONAL STANDARDS TRAINING Meets USDA Professional Standards Training Requirements: Key Area 4 \|4000 Communication & Marketing \|4130 Customer Service INTERNAL CUSTOMER SERVICE ~ SUMMARY: PURPOSE: To Create Exceptional Customer for the Internal Customer–Co-Workers and Colleagues. Customer Service always starts in the Kitchen. Empower School Nutrition Staff/Employees to Provide Exceptional Customer to Each Other to Create a Positive, Productive and Profitable Work Environment Create a Customer-Centered School Nutrition Environment that engages staff to create a positive work environment to make it the ‘Best Place to Work’. Design a Customer-Centered Strategic Plan with Techniques that the School Nutrition Team Member (SNT~ Staff/ Employees) can easily Implement.

More MGM TRAINING TOPICS

CASTING: Recruitment, Selection & Hiring Staff

Have YOU Ever Hired for Skills, then Fired for Attitude? MGM trains you how to hire happy people. Then trains staff to provide magical ‘Customer Service for Kids’.

How to Recruit, Select, and Hire Positive People

INNOVATION & CHANGE VISIONING:

Creating the Magic Kingdom Vision, Mission and Values Training

How to Create a 'Magic Kingdom' Vision and Mission that Your Employees and Managers will Embrace, Repeat, and USE!

LEADERSHIP: Lead With Heart

Leadership Development to Create a Positive, Productive and Profitable Work Environment using Positive Techniques and Strategies.

COMMUNICATION & PRESENTATION SKILLS -for Managers, Director & Trainers

How to Create Cutting Edge Content, a dynamic delivery style, and a message that speaks to your audience.

MGM~ #1 TOP RATED USDA Professional Standards Trainer

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MGM’S AREA OF SPECIALIZATION

SCHOOL NUTRITION, CHILD NUTRITION, SCHOOL FOOD SERVICES

MGM~#1 Rated School Nutrition Speaker and USDA PROFESSIONAL STANDARDS TRAINER

For over 30 years, MGM’s Engaging School Nutrition Storytelling and Content-Driven Sessions have Enchanted, Inspired and Thrilled School Nutrition Audiences from Alaska to Florida. MGM shares her expertise, skill and commitment to excellence is ways that Transform School Nutrition Professionals from ‘Nay-Sayers’ to ‘YEAH-Sayers’! MGM is the REAL DEAL–her General Sessions, In-Services, and Leadership Training will Capture the Hearts and Minds of your Audience all while Making Em’ Laugh Out Loud.


	MGM Knows School Nutrition Professionals MGM’s momma was a ‘Lunch Lady’ Extra-ordinaire! She watched how her momma Changed the World, One School Lunch at a Time! MGM brings that depth of knowledge to your audiences to turn words into PRACTICAL ACTIONS. MGM’s is an engaging, powerful, and totally hilarious trainer. MGM GETS RESULTS!

MGM is #1 Because She CARES.

‘Lunch Ladies and Food Dudes’ are wrapped in MGM’s Love and melt into her enthusiasm. School Nutrition Professionals are enthralled by her Passion and Knowledge of School Nutrition. MGM’s Passion translates into Results—
MGM GETS RESULTS!

MGM's is #1 Because of her Enthusiastic FANS:

Join the hordes of MGM’s Enthusiastic School Nutrition FANS who have hired her to Develop and Deliver Unparalleled Creative Content & Participatory Experiences for School Nutrition Professionals.

MGM'S Words Stick!--MGM GETS RESULTS!

An EXCITING TIME FOR THE SCHOOL NUTRITION!!!!

YIPPEEE…USDA NOW GIVES YOU THE OPPORTUNITY TO PROVIDE ALL SCHOOL NUTRITION EMPLOYEES TRAINING AND PROFESSIONAL DEVELOPMENT!

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NATIONAL CONFERENCES School Nutrition Association Conferences Annual National Conferences (ANC):

***MGM has been a popular Speaker for 13 ANC’s STATE CONFERENCES School Nutrition Association State Conference General Sessions

***MGM has been the ‘most requested general session speaker’ for over 100 SNA State Conferences in 49 states INDIVIDUAL SCHOOL SYSTEMS & COMBINED SCHOOL DISTRICTS

***MGM has been the #1 requested speaker for over 600 All Staff Back-to-School & School Food Service In-Services & School Nutrition TRAININGS.

It’s time to Contact the SCHOOL NUTRITION
'QUEEN OF TRAINING' ~HIRE Maureen G Mulvaney,
MGM! 480-280—6776

~HIRE Maureen G Mulvaney, MGM! 480-280—6776

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MGM is a SN PASSIONATE CHEERLEADER


	One in 6 Kids lived in food insecurity before the pandemic. (No Kid Hungry)


	NOW—1 in 4 Kids is HUNGRY in America. (CNN)


	90% School Nutrition Directors Worry about Staffing Shortages (SNA Survey)

MGM helps your audience by reenergizing and revolutionizing attitudes to refocus on the ‘Big Picture’ & Purpose -- Saving America One 5-Star, School Meal, at a time.
MGM helps your audience feel renewed and empowered y showing them ‘who they are’ and the important role they play in feeding the future leaders of tomorrow.
MGM helps students reimage the ‘cafeteria’ by teaching staff to create magical Customer Service for Kids.
MGM helps staff change the image of the cafeteria for parents, teachers, and administrators by teaching them how to gain support for child nutrition, throughout the community.
MGM helps participants embrace change and create magical moments that create a positive, productive, and profitable environment where staff feel it’s ‘the best place to work’ and students, teachers, administrators, and parents feel it’s ‘best place for them to eat.’

School Nutrition Is The Solution

STUDY:

There’s been substantial nutritional harm for millions of kids who have NOT been consistently receiving meals at school and must rely on other sources.
(Tufts Friedman School of Nutrition Science)

STUDY:

Since the Healthy, Hunger-Free Kids Act 2010, the Research Team found significant improvements in the nutritional quality of school food consumed.
(Tufts Friedman School of Nutrition Science)

THE SINGLE HEALTHIEST PLACE AMERICANS ARE EATING IS THE SCHOOL CAFETERIA.

Jama April 2021